FAQ

How quickly will my goodies turn up?

All orders are pack on the same or next business day, so please do allow 1 to 3 working days for your order to arrive.

How can I pay you good chaps?

We use DPS for online payments by Visa and Mastercard, however you can pay by direct credit into our bank account too - easy as

How can I get into brewing beer?

Best way to kick off is with a Starter Kit all the beginner’s info is in the kit along with ingredients to make your first batch of Home Brew!

Is cleaning and sterilising necessary every time?

Oh yes my friend - but don't be scared off its not hard. If you look after your equipment by taking a few minutes to keep it clean and sterilised, it will look after you.

What happens if my house temperature is too cold?

If temperature drops too far below the recommended range (which will be stated on the yeast pack or in the kit information) the yeast can fall dormant or even die causing your fermentation to "stall". A simple heat pad can combat this problem.

What happens if my house temperature is too high?

If your fermentation gets to hot this can cause off flavours in you beer or even kill the yeast. It is always best practice to keep your fermenter out of direct sunlight but in the hotter months it is more so. We find that a cool cupboard in the house works well.

What do I do if my air lock is not bubbling?

First don't panic - it can take up to 24 hours before fermentation will start and CO2 is produced. If after the first 24 hours you don't see any bubbles check to make sure the fermenter lid and air lock grommet are seated/sealing correctly - this is the most common cause. A good sign is if you see the Kroisen (foamy looking crust) forming on top of the beer and condensation inside the fermenter it is fermenting.

What do I do if my fermentation stops and the final gravity is too high?

First thing to try is remove the fermenter lid (make sure no foreign matter will drop in with the lid off) and with clean hands and sterilised brewing spoon vigorously stir up your brew ensuring that you do disturbed the yeast cake at the bottom. If after 36 hours that hasn't kicked off again then you can try pitching another batch of yeast into the brew.

How long does fermentation last?

This can differ from yeast to yeast but a general rule is 4 - 7 days. The only true way to be sure it has stopped is to have a stable gravity reading over a 24 hour period.

Is it bad if the temperature of my fermenter changes frequently?

It is not an ideal situation but if it stays inside the recommended range things should still progress to plan. The more importantly thing to keep in mind is that a fluctuation of more then 6 degrees Celsius can in some cases increase the risk of yeast related problems like missing gravity targets and unplanned flavour profiles.

Do I need to sterilise bottles?

Yes indeed - anything that is going to come into contact with your wort (unfermented beer) and fermented beer needs to be clean and sterilised this includes transfer/syphoning hoses, bottles and caps, kegs, etc.

Is beer best aged?

Well that's a great question - there are mixed opinions on this subject but here's is what we think. The more complex the beer is the better it will get with age. We have found the Lagers, Stouts, and Porters do well with a bit of age under their belts. With lighter Ales in particular Indian Pale Ales we find they are better reasonably young in comparison as you can enjoy the punchy hit of fruity/floral hop flavours as they can reduce with age.

Is it normal to have sediment in the bottles?

Sure is, in some beers this will be more than others. Here's a tip - buy yourself Jug to pour your beer into and serve it from there. When pouring the beer into the Jug try to pour it slowly and not let it gulp air back into the bottle as the beer comes out. This will reduce disturbance of the sediment cake keeping your brew clear as!